Accepted payment methods
Silver Promos accepts the following cards for dispatch support fees:
[Business decision: list any other accepted methods, such as ACH bank transfer or Zelle.]
When you are charged
You are only charged amounts agreed with you in writing before service begins. [Business decision: state billing timing, e.g. weekly on a set day, or after each delivered load.] We will tell you before any change to how or when you are billed.
Receipts and invoices
You will receive a receipt or invoice for each charge, showing the date, amount and the service period or loads it covers.
Payment security
Card payments are processed by a third-party payment processor. Silver Promos does not store full card numbers on this website. Never send card details by text message or email. [Business decision: name the payment processor.]
Failed or late payments
If a payment fails, we will contact you to update your payment method. [Business decision: state whether dispatch support pauses for unpaid balances, and any late fees, only if agreed in your service agreement.]
Refunds and disputes
Refunds and cancellations are covered by our Refund & Cancellation Policy. For billing questions, call (914) 904-6767.